Introduction
Luxurys SRE ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, register for our events, or communicate with us.
This policy applies to all visitors, exhibitors, sponsors, investors, and other participants engaging with Luxurys SRE. For the purposes of UK data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, Luxurys SRE is the data controller responsible for your personal data.
What Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data: First name, last name, title, company name, job title, professional role
Contact Data: Email address, telephone number, business address, mailing address
Registration Data: Event attendance preferences, dietary requirements, accessibility needs
Technical Data: IP address, browser type, device information, operating system, location data
Profile Data: Investment interests, property preferences, company sector, budget range, marketing preferences
Communication Data: Correspondence records, enquiry details, feedback, and support requests
Marketing Data: Consent preferences for receiving marketing communications and newsletters
Event Data: Badge scans, session attendance, booth visits, networking interactions
We do not collect sensitive personal data (such as health information, racial or ethnic origin, religious beliefs, or financial account details) unless you voluntarily provide it for specific purposes such as accessibility or dietary requirements.
How We Collect Your Personal Data
We collect personal data through the following methods:
Direct interactions: When you register for events, complete forms on our website, request information, subscribe to newsletters, or communicate with us by email, phone, or post
Automated technologies: Through cookies, server logs, and similar tracking technologies when you visit our website
Third parties: From event partners, exhibitors who scan your badge, service providers (registration platforms, payment processors), and publicly available sources (LinkedIn, company websites)
On-site collection: Through badge scanning at exhibition stands, networking sessions, and registration desks
How We Use Your Personal Data
We use your personal data for the following purposes:
Event Management: To process registrations, manage attendee lists, facilitate access to venues, coordinate meetings, and communicate event logistics
Marketing Communications: To send promotional materials about future events, industry updates, and relevant real estate opportunities (only with your consent)
Exhibitor Services: To share attendee information with exhibitors who scan your badge, subject to your explicit consent at the point of scanning
Improving Our Services: To analyze attendance patterns, gather feedback, and enhance future events and website functionality
Legal Compliance: To comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our legal rights
Security and Safety: To ensure the security of our events, venues, and participants
Our legal basis for processing your personal data includes your consent, contractual necessity (to deliver services you've requested), legitimate business interests, and legal obligations.
How We Share Your Personal Data
We may share your personal data with the following categories of recipients:
Exhibitors and Sponsors: When you consent to having your badge scanned at an exhibition stand, that exhibitor becomes a data controller of your information. They must comply with GDPR and maintain their own privacy policies.
Event Partners: Including venue providers, catering services, registration platform providers, and technical support services who help us deliver events
Marketing Partners: Third-party services that help us send communications (only with your consent)
Professional Advisors: Lawyers, accountants, auditors, and consultants who provide professional services
Legal Authorities: When required by law, court order, or to protect our legal rights
We do not sell your personal data to third parties.
International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO) or transfers to countries with adequacy decisions.
How Long We Retain Your Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
Event attendee data: Up to 24 months after the event for follow-up communications and future event invitations
Marketing consent data: Until you withdraw consent or request deletion
Exhibitor lead data: Available for download for 60 days after the event, then deleted from our systems
Financial records: As required by tax and accounting regulations (typically 6-7 years)
Legal claims: As necessary to establish, exercise, or defend legal claims
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, secure servers, password protection, access controls, and regular security assessments.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Legal Rights
Under UK data protection law, you have the following rights:
Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights have been violated
To exercise any of these rights, please contact us using the details in the "Contact Us" section below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings. For detailed information, please refer to our separate Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites, including exhibitor websites, partner organizations, and social media platforms. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact our Data Protection Officer, please reach out to us:
Luxurys SRE
Email: privacy@luxurysre.com
Website: www.luxurysre.com/contact
For general data protection guidance and to lodge complaints, you may also contact the UK Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113